Friday, February 27, 2015

Customer Photos!

Don Talley of Chesterfield cozies up to his natural gas logs for the coldest winter he can remember.

Thursday, February 19, 2015

Cold Weather Policy for Service Disconnection

Gas service will not be disconnected when the daily temperature is equal to or less than 32 degrees from Dec. 1-March 31 if

  • That below freezing forecasted daily temperature is for a 24-hour period
  • Occurs on a Friday or any time during the ensuing weekend
  • The customer has a Life Support coded account which indicates they are elderly, senior care, dialysis or medical
If payment is not received, service will be disconnected on the next business day that the temperature is predicted to be above 32 degrees for the next 24 hours, or during the weekend.

Unless the service is for a daycare center, nursing home, church or bulk metered multi-dwelling where occupants reside, temperature will not prevent disconnection of these services. 

Confirmed theft of service situations will be disconnected regardless of weather conditions.

Customer Photos!

Mary Baldecchi's basset hound, Vinny, helps Mr. Baldecchi fold the laundry from their natural gas clothes dryer.

Wednesday, February 18, 2015

Removing Old Style Streetlights on W. Grace

Beginning Feb. 23, the Street lighting utility of the city of Richmond Department of Public Utilities (DPU) will be removing four shoebox-style streetlights (pictured above) located on the 1100 block of W. Grace Street between Ryland and Lombardy. Existing ornamental fan lighting poles will operate normally providing adequate lighting for that area. 

A light pole on the 2700 block of W. Grace was damaged during the storm.

Thursday, February 12, 2015

Forest Hill Gas Main Construction Creates Detour

The Department of Public Utilities is installing a 12 inch natural gas main on Forest Hill Avenue between Bland Street and Dundee and Semmes Avenue. All eastbound traffic is being detoured from Forest Hill to Roanoke Street, then to Crutchfield Street, Dundee Street, and back to Semmes and Forest Hill.

The work will be performed Monday-Friday, 9a.m. to 4 p.m., weather permitting and is expected to be completed by the end of February.

Wednesday, February 11, 2015

2014 Water Quality Report

The 2014 Consumer Confidence Report, also know as the water quality report, is now available online.

To have a copy mailed to you, call 646-5224 during regular business hours, or email with your address.

Cute Overload!

Tiller and Kirby, dogs of Kenny and Becky Lucas, enjoy their natural gas fire place logs!